Privacy notice.

Information you choose to share

A consultation inquiry may include your name, phone number, email address, project city, project type, approximate budget, and project description, and optional project photos when online uploads are available. Photos may retain embedded metadata, including location; remove unwanted metadata before uploading. Photos can also be sent by email. Please do not send passwords, payment-card details, government identification numbers, or other sensitive information in a project inquiry.

How inquiries are sent

When the form offers “Continue in email,” the details are passed to your chosen email application. The website does not send that message; you must send it from your email application. When online submission is enabled, the form sends your details to our server for validation and storage in our private inquiry list. Uploaded photos are stored privately; website access requires owner authorization, and copies may be included in the owner’s notification email. A success message confirms that the request was saved, not that an email reached an inbox. A separate notification alerts the owner. The form does not save your inquiry in your browser’s local storage.

Retention and access

Access to saved inquiries is restricted to the owner’s authorized account. Inquiries that do not become projects are retained for up to 12 months, then excluded from the active inquiry list and removed through retention maintenance. Records that become projects may be retained separately for project administration and applicable obligations. Secure backup copies may persist for a limited recovery period. You can contact us to request deletion sooner.

After an inquiry is removed, we keep its random request reference and removal time as a deletion marker, without contact details, project descriptions, or photos. This marker prevents a delayed retry from recreating an expired request or interfering with another request’s photos.

Notification emails sent to the owner contain the submitted contact and project details, the number of photos submitted, available photo copies for viewing within the email, a request reference, and a link to that request in the private dashboard. Our business correspondence uses Google Workspace. Email copies, including photos, are managed separately from the website’s inquiry database; deleting a website inquiry does not automatically remove its email notification or the photo copies in it. If you contact us directly by email, those messages are handled in our business mailbox.

Why we use your information

We use the information you provide to respond to your inquiry, discuss the proposed work, and communicate about your project. Submitting an inquiry does not sign you up for an advertising mailing list.

Website and delivery services

Our website uses Sites hosting on Cloudflare infrastructure. Hosting and security providers may process technical information such as IP addresses, browser information, and request logs to operate and protect the website. When enabled, online form delivery uses Resend and spam checks use Cloudflare Turnstile. These services process the information needed to perform those functions. If you use your email application instead, its provider handles your message.

Videos, storage, and measurement

The testimonial thumbnail is loaded from YouTube before playback. Playing the video also connects your browser to YouTube, which may process viewing and device information under its own policies. This website does not currently enable advertising pixels or third-party audience analytics. We count page views, consultation openings, submission attempts, confirmed form submissions, phone-link clicks, and email-draft actions in aggregate. Counts include the page and a broad referring-page category such as Google, or the fixed campaign label on our Google Business Profile link. A copied link may carry the same label; it is not proof of a visit from that profile. We do not include your contact details, inquiry reference, full referring URL, page query values, original acquisition history, or a visitor profile in these counts. Counts expire after 90 days through retention maintenance. Do Not Track and Global Privacy Control are respected. Website management and saved display settings may use browser storage; this is separate from consultation submissions.

To understand which channels lead to inquiries, we also keep a broad source label for the most recent identifiable arrival in the current browser tab for up to 30 minutes, using session storage. If you submit an online inquiry during that period, we save only the source category, channel category, and whether it came from a tagged link or a referring website with that inquiry, under the retention and owner-access rules above. We do not save the full referring address, search terms, custom campaign names, advertising click IDs, or a browsing history with the inquiry. A label is an estimate, not verified proof of origin; copied links may carry it. Missing or unavailable information is recorded as unknown. This source collection is disabled when Do Not Track or Global Privacy Control is enabled.

Questions and requests

For questions about this notice or to request access to, correction of, or deletion of information you have provided, contact adam@landfordconstruction.com. We may need to confirm your identity. Some records may need to be retained for project administration or applicable obligations.

Landford Construction, Inc.
(408) 604-5835